The Paradox of Citrix and VMware: Killing Their Own Communities?

Recent actions by both Citrix and VMware have raised concerns among users and experts alike, leading some to question whether these tech giants are intentionally killing off their own communities....

· 2 min read
The Paradox of Citrix and VMware: Killing Their Own Communities?
I won't speak about Partnership with Citrix and/or VMware in this post, focus is on the community side. Partner (dark) side is coming....
File:Citrix Systems logo.svg - Wikipedia

Citrix and VMware are two major players in the virtualization industry, offering cloud computing, server-based computing (SBC), virtual desktop infrastructure (VDI), and other remote services to businesses around the globe. These companies have built their reputation on providing innovative solutions that help enterprises simplify IT management, streamline workflows, and boost productivity. However, recent actions by both Citrix and VMware have raised concerns among users and experts alike, leading some to question whether these tech giants are intentionally killing off their own communities.

The Importance of User Communities:
A thriving user community is a valuable asset for any technology company. These groups offer support, share knowledge, and drive innovation by providing feedback on products and services. In the case of Citrix and VMware, their respective communities have been instrumental in helping businesses overcome challenges, troubleshoot issues, and find creative ways to use their virtualization platforms.

The Rise of Closed Communities:
In recent years, both Citrix and VMware have shifted towards more closed community models, restricting access to information, tools, and support that were once readily available. This shift has left many users feeling alienated and disillusioned, with some even considering alternatives to these platforms.

The Impact on Users:
The dwindling availability of resources for users has resulted in a decline in the overall health of both Citrix's and VMware's communities. With fewer opportunities to learn from peers or access expert guidance, it becomes increasingly difficult for users to optimize their virtualization platforms and keep up with evolving technologies.

The Effect on Innovation:
As user communities struggle to thrive under the new regime, the flow of innovative ideas has also suffered. In the past, community members were able to share suggestions and improvements directly with Citrix and VMware, often resulting in enhanced product features or better support tools. However, as these companies become more closed off, this vital exchange of knowledge is diminishing, stifling innovation within their respective industries.

The Future of Citrix and VMware:
To regain the trust of their user communities, Citrix and VMware must reevaluate their strategies and prioritize openness, collaboration, and support for users. By fostering a vibrant community culture once again, they can ensure that their platforms continue to evolve, remain competitive, and benefit from the collective wisdom of their most dedicated users.

The relationship between Citrix, VMware, and their respective communities is at a crossroads. While these companies have undoubtedly contributed much to the world of virtualization, recent actions suggest that they are sabotaging the very groups that have helped them succeed.