In this post I explain how I tried to troubleshoot this issue, if you need the solution, go at the end of this post.
My company (Activlan) had to renew our certificate installed on our Citrix Secure Gateway 3.1.3. As you might know, Citrix has issued some virtual appliance and I had to chose between, Citrix Access Gateway 4.6.2 VPX and Netscaller VPX Express (Free !). My choice was to integrate a Citrix Access Gateway (CAG) mainly because we are using other product to manage VPN to all our customers and I wanted to install what I needed, nothing less, nothing more.
So here we go, I got my xva file from MyCitrix account and I just deploy it on our XenServer, very easy, very simple, just some clicks. Once installed and basics configuration set, I had to generate the CSR (Certificate Signing Request) and wait for Verisign to send me the certificate I had to use with the CAG. This was a big adventure and of course I should have read the manual before, and configuration isn’t so easy but I guess when you do it all day long you begin to know everything and I can say now, I know how to troubleshoot a CAG from the client side to the Web Interface. (more…)