I had to update a Windows 2003 – Citrix License Server at one customer place and I wasn’t ready for that… For the first time of my Citrix life I had to troubleshoot an upgrade process….

I have try to uninstall / install, update nothing allowed me to complete the installation of the Citrix License Server 11.10 on a Windows 2003 server… The installation was just stuck and never ended the installation process.

So I had to understand why this installation was stuck, in the event log I had this message :

“A provider, Citrix_GTLicensingProv, has been registered in the WMI namespace, RootCitrixLicensing, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it doe not correctly impersonate user requests.”

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