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ERROR: The MetaFrame servers reported that the alternate address cannot be found.

Category : Citrix, Microsoft, Presentation Server 4, Windows 2003

This is the second time I have this issue, when clicking on a publish application on the Citrix WebInterface I get this weir message : ERROR: The MetaFrame servers reported that the alternate address cannot be found. I mean weird because I’m on a LAN and I don’t cross any subnet or different VLAN and there is no alernate address configured on these servers.

Error Message at the bottom of my WI :
 snap00713

It looks like the LHC (Local Host Cache) doesn’t contain valid informations. And the only way to be sure about that one is to simply recreate the Local Host Cache.

So login on the computer and do as follow :

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Cannot connect to the Citrix XenApp Server

Category : Citrix, Presentation Server 4, Presentation Server 4.5, XenApp 5

This error “Cannot connect to the Citrix XenApp Server” happen from time to time, this is a message from the XenApp plugin (ICA Client). Today I had this one because we have move some servers and they had to change their IP address. The IT server team told me everything was done I should be able to put this machine back in production, all changes have been done and everything is working well.

BUT, when I enable these servers, this windows appear for all the users who try to launch a publish application :

snap00270

This message means the Citrix XenApp server cannot be reach with the address return by the datacollector. So i have assume the server team did the change on the network configuration of the servers but didn’t reboot it…

To be fast, I make the choice to just restart the IMA service, it did the trick.

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Error during Citrix Edgesight 5.01 setup

Category : Citrix, Edgesight 5, Microsoft, Windows 2003

During my experimental EdgeSight setup, I have to face different error, mostly because everything was not ready or not well configure on my side but it can happen.

I have install two Edgesight web server (Esx nlb) and two SQL Reporting Services server (Esx nlb too) with a database store on a SQL 2005 cluster.

I didn’t had the hand on the setup of the two nlb so things where a bit hard to understand since there is quiet a lot of issue and things to do to enable two VMWare ESX nlb communication. (I’m still working on it, any informations are welcome :) )

I will update this post everytime I will have an error, I hope it will help some of you.

  • Error : Setup was unable to locate the requiered SQL Server Client Tools. The SQL Server Client Tools can usually be located on the SQL Server installation disk.

snap00180

You just have to install client components of SQL Server 2005 (or 2008) and RTM first :)