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Citrix Edgesight 5.2 SP1 : Could not create the Java Virtual Machine.

Category : Citrix, EdgeSight, Microsoft, Presentation Server 4, Windows 2003, Windows 2008

This issue appear on my Presentation Server 4 HR5, 32bit only, x64 servers (Windows 2003 & 2008) were fine after deploying Citrix Edgesight Agent for XenApp 5.2 SP1. (build 5.2.3012.0)

Impacted applications :

All java applications using more than 706mb of reserved memory, command line example :

 c:\Progra~1\Java\jre1.5.0_07\bin\javaw -Xms8m -Xmx1024m -Dcai.starter.jvm.options=”-Xms8m -Xmx1024m” -classpath d:\xxxxxxxxxxxxx

Visual Studio 2008 Pro SP1 x64 crashes when Citrix Edgesight 5.2SP1 is installed, process CL.exe.

Reminder :

-Xmsn
Specify the initial size, in bytes, of the memory allocation pool. This value must be a multiple of 1024 greater than 1MB. Append the letter k or K to indicate kilobytes, or m or M to indicate megabytes. The default value is 2MB.      

-Xmxn
Specify the maximum size, in bytes, of the memory allocation pool. This value must a multiple of 1024 greater than 2MB. Append the letter k or K to indicate kilobytes, or m or M to indicate megabytes. The default value is 64MB. 

Affected system : Microsoft Windows 2003 R2 Sp2 x32 with Citrix Presentation Server 4 HR5


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How to debug Java website publish application

Category : Presentation Server 4, Presentation Server 4.5, Windows 2003, Windows 2008, Windows 2008 R2, Windows 7, Windows XP, XenApp 5, XenApp 6

These last days I had to find out what was wrong with an extranet publish through XenApp. This extranet is using java and the issue users reported was random disconnection with a java popup. Find out what is wrong with extranet application is very hard because this is just a published browser with an URL pointing to a website in another company, everything works well until one day… My goal was to bring as much information and details as possible to the extranet’s support team and I needed to use the java console and grab the most verbose log possible.

First you need to publish the Java Control Panel,


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