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	<title>ArchY.net &#187; edgesight</title>
	<atom:link href="http://www.archy.net/tag/edgesight/feed/" rel="self" type="application/rss+xml" />
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	<description>Virtualization trend to the max</description>
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		<title>Remote Desktop published application &#8211; Double upper case issue</title>
		<link>http://www.archy.net/2010/06/30/remote-desktop-published-application-double-upper-case-issue/</link>
		<comments>http://www.archy.net/2010/06/30/remote-desktop-published-application-double-upper-case-issue/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 13:25:16 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[EdgeSight]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Presentation Server 4.5]]></category>
		<category><![CDATA[Web Interface 5]]></category>
		<category><![CDATA[WebInterface]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[Windows 2008]]></category>
		<category><![CDATA[XenApp]]></category>
		<category><![CDATA[XenApp 5]]></category>
		<category><![CDATA[double uppercase]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[ICA session I/O]]></category>
		<category><![CDATA[ICA Session Traffic]]></category>
		<category><![CDATA[KeyboardTimer]]></category>
		<category><![CDATA[launch.ica]]></category>
		<category><![CDATA[mstsc.exe]]></category>
		<category><![CDATA[webinterface]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=1447</guid>
		<description><![CDATA[At one of my customer place, we need to publish mstsc.exe (RDP Client) through XenApp 4.5 on Windows 2008 x64. Users complained about a weird keyboard behaviour. While typing in their session, users stated using shift for the first letter, the second letter was upper case as well. I&#8217;va made a quick video to show [...]]]></description>
			<content:encoded><![CDATA[<p>At one of my customer place, we need to publish mstsc.exe (RDP Client) through XenApp 4.5 on Windows 2008 x64. Users complained about a weird keyboard behaviour. While typing in their session, users stated using shift for the first letter, the second letter was upper case as well. I&#8217;va made a quick video to show you this issue, you can watch it bellow :</p>
<p> <object style="width: 600px; height: 451px;" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="600" height="451" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="src" value="http://www.archy.net/wp-content/uploads/2010/06/DoucleUpperCase_controller.swf" /><embed style="width: 600px; height: 451px;" type="application/x-shockwave-flash" width="600" height="451" src="http://www.archy.net/wp-content/uploads/2010/06/DoucleUpperCase_controller.swf"></embed></object></p>
<p>On the Citrix Web Interface, one ICA file is used as a template for ICA file creation, default.ica. I edited this file to check what was in :</p>
<div id="wpshdo_1" class="wp-synhighlighter-outer"><div id="wpshdt_1" class="wp-synhighlighter-expanded"><table border="0" width="100%"><tr><td align="left" width="80%"><a name="#codesyntax_1"></a><a id="wpshat_1" class="wp-synhighlighter-title" href="#codesyntax_1"  onClick="javascript:wpsh_toggleBlock(1)" title="Click to show/hide code block">Code block</a></td><td align="right"><a  href="#codesyntax_1" onclick="javascript:wpsh_code(1)" title="Show code only"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/code.png" /></a>&nbsp;<a  href="#codesyntax_1" onclick="javascript:wpsh_print(1)" title="Print code"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/printer.png" /></a>&nbsp;<a  href="http://www.archy.net/wp-content/plugins/wp-synhighlight/About.html" target="_blank" title="Show plugin information"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/info.gif" /></a>&nbsp;</td></tr></table></div><div id="wpshdi_1" class="wp-synhighlighter-inner" style="display: block;"><pre class="ini" style="font-family:monospace;"><span class="re0"><span class="br0">&#91;</span>WFClient<span class="br0">&#93;</span></span>
<span class="re1">COMAllowed</span><span class="sy0">=</span><span class="re2">Off</span>
<span class="re1">CPMAllowed</span><span class="sy0">=</span><span class="re2">On</span>
<span class="re1">ClientName</span><span class="sy0">=</span>
<span class="re1">KeyboardTimer</span><span class="sy0">=</span><span class="re2">50</span>
<span class="re1">MouseTimer</span><span class="sy0">=</span><span class="re2">10</span>
<span class="re1">OutBufCountClient</span><span class="sy0">=</span><span class="re2">118</span>
<span class="re1">OutBufCountHost</span><span class="sy0">=</span><span class="re2">118</span>
<span class="re1">OutBufLength</span><span class="sy0">=</span><span class="re2">512</span>
<span class="re1">PersistentCacheEnabled</span><span class="sy0">=</span><span class="re2">On</span>
<span class="re1">ProxyFavorIEConnectionSetting</span><span class="sy0">=</span><span class="re2">Yes</span>
<span class="re1">ProxyTimeout</span><span class="sy0">=</span><span class="re2">30000</span>
<span class="re1">ProxyUseFQDN</span><span class="sy0">=</span><span class="re2">Off</span>
<span class="re1">RemoveICAFile</span><span class="sy0">=</span><span class="re2">yes</span>
<span class="re1">TransparentKeyPassthrough</span><span class="sy0">=</span><span class="re2">Local</span>
<span class="re1">TransportReconnectEnabled</span><span class="sy0">=</span><span class="re2">On</span>
<span class="re1">UpdatesAllowed</span><span class="sy0">=</span><span class="re2">Off</span>
<span class="re1">VSLAllowed</span><span class="sy0">=</span><span class="re2">On</span>
<span class="re1">Version</span><span class="sy0">=</span><span class="re2">2</span>
<span class="re1">VirtualCOMPortEmulation</span><span class="sy0">=</span><span class="re2">Off</span></pre></div></div>
<p>In the WFClient (section bellow) I found the line KeyboardTimer=50 which mean at the end of the specified time period the keyboard data are sent to the server. I didn&#8217;t wanted to modify this value without beeing able to test it before, so I right clicked on the published Remote Desktop icon to download the launch.ica file (generated with the defgault.ica and the 50ms value) saved it and the edited it changing the keyboardTimer value to 25 then 15 then 10 and finnaly 5. I had the issue until the last value 5ms tested.</p>
<p>Now I need to make some more test to check if the bandwith consumed is really highter compare with the 50ms default value. I will update this post with the statistics result (Edgesight)</p>
<p>Update : 1st July 2010</p>
<p>I&#8217;ve used Citrix Edgesight to check what&#8217;s going on while I run some test toward ICA Session Traffic and ICA Session I/O. To run this test I created a script which open notepad and type a text (about 30/40 lines) so the same text input will be use for all the tested values.</p>
<p>I made this test with KeyboardTimer=50 (default), KeyboardTimer=25 and KeyboardTimer=5 and here are the results :</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/06/snap00681.png" class="thickbox no_icon" rel="gallery-1447" title="snap00681"><img class="size-medium wp-image-1462 alignnone" title="snap00681" src="http://www.archy.net/wp-content/uploads/2010/06/snap00681-300x267.png" alt="" width="300" height="267" /></a> <a  href="http://www.archy.net/wp-content/uploads/2010/06/snap00682.png" class="thickbox no_icon" rel="gallery-1447" title="snap00682"><img class="size-medium wp-image-1463 alignnone" title="snap00682" src="http://www.archy.net/wp-content/uploads/2010/06/snap00682-300x293.png" alt="" width="300" height="293" /></a></p>
<p>I did blank the &#8220;non needed&#8221; data to avoid confusion and as you might notice, there is not a huge difference between these different values. I decided to commit the change for wan users and I will check in deeper statistics will real usage on weeks/month, before/after the change.</p>
<p>I wanted to blog this issue because this is an annoying one and you might search a long time around the mstsc configuration, registry tips and tunning before finding out this was the KeyboardTimer value in the default.ica file on the Citrix WebInterface. <strong>You can also add the line KeyboardTimer=## (your value) to your WFCLIENT.INI file in your user profile directory, it should make the trick if you don&#8217;t want to commit this change for everyone using the WebInterface.</strong></p>
<p>Sources : <a  href="http://support.citrix.com/article/CTX103444" target="_blank">http://support.citrix.com/article/CTX103444</a></p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2009/11/10/citrix-xenclient-3-videos/" rel="bookmark" class="crp_title">Citrix XenClient, 3 videos</a></li><li><a  href="http://www.archy.net/2010/01/14/how-to-debug-java-website-publish-application/" rel="bookmark" class="crp_title">How to debug Java website publish application</a></li><li><a  href="http://www.archy.net/2010/03/18/citrix-edgesight-5-3/" rel="bookmark" class="crp_title">Citrix EdgeSight 5.3</a></li><li><a  href="http://www.archy.net/2010/03/23/citrix-edgesight-5-2-1-could-not-create-the-java-virtual-machine/" rel="bookmark" class="crp_title">Citrix Edgesight 5.2 SP1 : Could not create the Java Virtual Machine.</a></li><li><a  href="http://www.archy.net/2010/01/13/citrix-xenapp-6-tp-many-news-22/" rel="bookmark" class="crp_title">Citrix XenApp 6 TP : Many news 2/2</a></li></ul></div><span class="sfforumlink"><a  href="http://www.archy.net/forum/main-discussions/remote-desktop-published-application-double-upper-case-issue/"><hr />
<img src="http://www.archy.net/wp-content/plugins/simple-forum/styles/icons/default/bloglink.png" alt="" /> Join the forum discussion on this post</p>
</a></span>]]></content:encoded>
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		<title>Citrix Edgesight architecture scenario – part 2/2</title>
		<link>http://www.archy.net/2010/05/23/citrix-edgesight-architecture-scenario-%e2%80%93-part-22/</link>
		<comments>http://www.archy.net/2010/05/23/citrix-edgesight-architecture-scenario-%e2%80%93-part-22/#comments</comments>
		<pubDate>Sun, 23 May 2010 18:37:09 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[EdgeSight]]></category>
		<category><![CDATA[XenApp 5]]></category>
		<category><![CDATA[XenApp 6]]></category>
		<category><![CDATA[XenDesktop]]></category>
		<category><![CDATA[Architecture]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[Database size]]></category>
		<category><![CDATA[edgesight]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=1289</guid>
		<description><![CDATA[If you need to build an EdgeSight architecture for more than 6000 agents, you need to know you will have to split your database and EdgeSight server (web server) associated with it. This next architecture doesn&#8217;t include Edgesight database broker you will need for XenDesktop VDI deployment. If some of you are looking forward a [...]]]></description>
			<content:encoded><![CDATA[<p>If you need to build an EdgeSight architecture for more than 6000 agents, you need to know you will have to split your database and EdgeSight server (web server) associated with it. This next architecture doesn&#8217;t include Edgesight database broker you will need for XenDesktop VDI deployment. If some of you are looking forward a VDI deployment for EdgeSight just let me know, Twitter, Facebook, email, comment or phone, I can make it simple for you, and you won&#8217;t need to read the 300 documentation pages ! This is a slightly different approach with file share and database broker&#8230;</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/04/Large-Deployments.png" class="thickbox no_icon" rel="gallery-1289" title="Large Deployments"><img class="size-medium wp-image-1307 alignleft" title="Large Deployments" src="http://www.archy.net/wp-content/uploads/2010/04/Large-Deployments-198x300.png" alt="" width="198" height="300" /></a></p>
<blockquote><p>A typical data upload size for an EdgeSight for Endpoints agent is 80KB. EdgeSight for XenApp agent data uploads are typically larger due to the greater amount of data collected and can reach 300KB. These data upload sizes depend on a number of factors such as the agent properties and the usage profile of the system hosting the agent.</p></blockquote>
<p>From Edgesight Admin guide page 22.</p>
<p>Of course it depend how your worker are configured and what data you need to collect. I&#8217;m still trying to figure our how to calculate the amount of data transferred from agents to the web server, this is a complex calculation and it take a lot of time for something Citrix should provide.</p>
<p>So architecture for large environment is the same as the one you could watch in the previous blog &#8211; <a  href="http://www.archy.net/2010/04/28/citrix-edgesight-architecture-scenario-part-12/" target="_self">Citrix Edgesight architecture scenario – part 1/2</a> &#8211; except you need to split database and EdgeSight server. Only one Citrix license server and you can also keep one SQL Reporting Services for both Edgesight servers.</p>
<p>This configuration means you need to configure agents with a different http address, for example, at one customer I had 4000 XenApp servers and 5000 Endpoint agents, so I choose to split Endpoint agents on one Edgesight server and all XenApp on the other. This is not very handy when you want to check from XenApp servers to the endpoint statistics, but this is the way it is for now.  By multiplying EdgeSight environment, complexity is getting stronger and find the good information is sometimes a matter of hours instead of minutes&#8230;</p>
<p>What Citrix should consider for the future of Edgesight :</p>
<ul>
<li>Stop to check Citrix licenses on the Edgesight Servers, only agents is enough I think, then we would be able to load balance Edgesight Servers and SQL Reporting Services servers, spliting wouldn&#8217;t be necessary.</li>
<li>Since we don&#8217;t have Resource manager anymore, consider to bring at least the same level of information in EdgeSight we had with RM with the Advanced license.</li>
<li>Make available a complete EdgeSight database diagram.</li>
<li>Provide a simple tool to build 1,2,3 custom report.</li>
<li>Correct these annoying bug : When a Desktop is publish, no statistics are recorded, this is the same for an application with an argument in the command line&#8230;</li>
</ul>
<p>Useful Links :<a  href="http://community.citrix.com/edgesight/" target="_blank"><br />
EdgeSight Wikipedia</a><a  href="http://forums.citrix.com/category.jspa?categoryID=33" target="_blank"><br />
EdgeSight Forums</a></p>
<p><a  href="http://edgesightunderthehood.com/" target="_blank">EdgeSight Under The Hood</a></p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2010/04/28/citrix-edgesight-architecture-scenario-part-12/" rel="bookmark" class="crp_title">Citrix Edgesight architecture scenario &#8211; part 1/2</a></li><li><a  href="http://www.archy.net/2010/03/18/citrix-edgesight-5-3/" rel="bookmark" class="crp_title">Citrix EdgeSight 5.3</a></li><li><a  href="http://www.archy.net/2008/12/08/update-citrix-edgesight-501-to-sp1/" rel="bookmark" class="crp_title">Update Citrix Edgesight 5.01 to SP1</a></li><li><a  href="http://www.archy.net/2009/10/16/citrix-edgesight-xenapp-agent-5-x-doesnt-start/" rel="bookmark" class="crp_title">Citrix Edgesight XenApp Agent 5.x doesn&#8217;t start</a></li><li><a  href="http://www.archy.net/2010/03/23/citrix-edgesight-5-2-1-could-not-create-the-java-virtual-machine/" rel="bookmark" class="crp_title">Citrix Edgesight 5.2 SP1 : Could not create the Java Virtual Machine.</a></li></ul></div>]]></content:encoded>
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		</item>
		<item>
		<title>Citrix Edgesight architecture scenario &#8211; part 1/2</title>
		<link>http://www.archy.net/2010/04/28/citrix-edgesight-architecture-scenario-part-12/</link>
		<comments>http://www.archy.net/2010/04/28/citrix-edgesight-architecture-scenario-part-12/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 22:04:42 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[EdgeSight]]></category>
		<category><![CDATA[XenApp 5]]></category>
		<category><![CDATA[XenApp 6]]></category>
		<category><![CDATA[XenDesktop]]></category>
		<category><![CDATA[Architecture]]></category>
		<category><![CDATA[Database size]]></category>
		<category><![CDATA[edgesight]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=1270</guid>
		<description><![CDATA[During past years, I had to design and deploy several kind of Citrix Edgesight architectures, from the &#8220;POC&#8221; design to &#8220;Large deployment&#8221;. I had to consider what was the best way to use this product and handle the number of devices to monitor. One type of architecture I didn&#8217;t needed to use yet is with [...]]]></description>
			<content:encoded><![CDATA[<p>During past years, I had to design and deploy several kind of Citrix Edgesight architectures, from the &#8220;POC&#8221; design to &#8220;Large deployment&#8221;. I had to consider what was the best way to use this product and handle the number of devices to monitor. One type of architecture I didn&#8217;t needed to use yet is with Citrix XenDesktop Virtual Desktop Monitoring and Edgesight Agent Database Server.</p>
<p>Since Ressource Manager (RIP) disappear with Citrix XenApp 6, Edgesight became a mandatory tool to have the big picture of your XenApp farms health. It&#8217;s of course a lot more than that with Platinum licenses, this will be the subject for another blog. This blog focuses on Citrix Edgesight 5.3.</p>
<p>Important notes regarding supported database :</p>
<blockquote><p>SQL Server 2008 (Standard or better) or SQL Server 2005 SP2 or later (Standard or better). Note that SQL Server 2008 R2 is not supported,<br />
Important: Note the following configuration requirements:<br />
In SQL Server 2008, the Reporting Services Role called Manage Shared Schedules no longer exists as a stand-alone role; it is now part of the System Administrator Role. For more information, see Configuring Reporting Services for Citrix EdgeSight.<br />
SQL Server must be configured for case-insensitive collation. Case-sensitive collation is not currently supported for this release.<br />
SQL Server should be configured to use Windows Authentication or Mixed-Mode Authentication.<br />
Reporting Services is included with SQL Server 2008 and SQL Server 2005. Reporting Services can be installed on a separate machine from the data source.<br />
SQL Agent Service running and set to start automatically (if Reporting Services is installed on the machine)</p></blockquote>
<p>First when you need to practice and want to check out what is Citrix Edgesight, you can easily setup a VM with Microsoft Windows 2008 R2 x64, install SQL 2008 and its SP1 with Reporting Services. Then you can configure Internet Information Services (IIS) to host Edgesight&#8217;s website and install the Citrix License Server as well on the same machine. Keep in mind this is for Proof Of Concept only and shouldn&#8217;t be used in Production environment.</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/04/poc_deployment2.png" class="thickbox no_icon" rel="gallery-1270" title="poc_deployment2"><img class="alignnone size-medium wp-image-1301" title="poc_deployment2" src="http://www.archy.net/wp-content/uploads/2010/04/poc_deployment2-300x190.png" alt="" width="300" height="190" /></a></p>
<p>Before going further you need to estimate the Edgesight SQL Database size regarding the number of agent deployed. Couple of year ago I had to request the mathematics law to Citrix support to know about that; now there is a tool<span id="more-1270"></span> <a  href="http://support.citrix.com/article/CTX122146" target="_blank">EdgeSight Database Size Estimation Tool</a> this is a Excel sheet witch estimate automatically the requested database size needed regarding the number of XenApp agent and Endpoint agent to deploy (See the screenshot bellow)</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/04/Screen-shot-2010-04-27-at-10.33.09-PM.png" class="thickbox no_icon" rel="gallery-1270" title="Screen shot 2010-04-27 at 10.33.09 PM"><img class="size-thumbnail wp-image-1278 alignnone" title="Screen shot 2010-04-27 at 10.33.09 PM" src="http://www.archy.net/wp-content/uploads/2010/04/Screen-shot-2010-04-27-at-10.33.09-PM-150x150.png" alt="" width="150" height="150" /></a></p>
<p>For Small and Medium business, you can watch bellow, the typical architecture I choose to deliver. When you plan a deployment in Production,  you need to think about your DR and backup plan : Backing up the Database and custom reports stored on the Reporting Services are recommended. If you can restore the Database and upload your custom report back, it will be very fast to install the Citrix Edgesight Website and running Citrix Edgesight after a crash. Don&#8217;t think about deploying two Edgesight websites on two different servers with a DNS alias or NLB, the only result you will have is <em><strong>twice more licenses used.</strong></em></p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/04/Small-Deployments.png" class="thickbox no_icon" rel="gallery-1270" title="Small Deployments"><img class="alignnone size-medium wp-image-1299" title="Small Deployments" src="http://www.archy.net/wp-content/uploads/2010/04/Small-Deployments-300x216.png" alt="" width="300" height="216" /></a></p>
<p>With this scenario, I announce 1000 XenApp Agents and 500 Endpoint Agents can be handle very smoothly and Citrix announces beeing able to support 6000 agents with this architecture design.</p>
<p><a  href="http://www.archy.net/2010/05/23/citrix-edgesight-architecture-scenario-%e2%80%93-part-22/" target="_self">Part. 2, Citrix Edgesight for Large deployment and traffic generated understanding.</a></p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2010/05/23/citrix-edgesight-architecture-scenario-%e2%80%93-part-22/" rel="bookmark" class="crp_title">Citrix Edgesight architecture scenario – part 2/2</a></li><li><a  href="http://www.archy.net/2010/03/18/citrix-edgesight-5-3/" rel="bookmark" class="crp_title">Citrix EdgeSight 5.3</a></li><li><a  href="http://www.archy.net/2008/11/29/error-during-citrix-edgesight-501-setup/" rel="bookmark" class="crp_title">Error during Citrix Edgesight 5.01 setup</a></li><li><a  href="http://www.archy.net/2008/12/08/update-citrix-edgesight-501-to-sp1/" rel="bookmark" class="crp_title">Update Citrix Edgesight 5.01 to SP1</a></li><li><a  href="http://www.archy.net/2010/01/14/how-to-debug-java-website-publish-application/" rel="bookmark" class="crp_title">How to debug Java website publish application</a></li></ul></div><span class="sfforumlink"><a  href="http://www.archy.net/forum/main-discussions/citrix-edgesight-architecture-scenario-part-12/"><hr />
<img src="http://www.archy.net/wp-content/plugins/simple-forum/styles/icons/default/bloglink.png" alt="" /> Join the forum discussion on this post</p>
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		</item>
		<item>
		<title>Citrix Edgesight 5.2 SP1 : Could not create the Java Virtual Machine.</title>
		<link>http://www.archy.net/2010/03/23/citrix-edgesight-5-2-1-could-not-create-the-java-virtual-machine/</link>
		<comments>http://www.archy.net/2010/03/23/citrix-edgesight-5-2-1-could-not-create-the-java-virtual-machine/#comments</comments>
		<pubDate>Tue, 23 Mar 2010 09:26:13 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[EdgeSight]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Presentation Server 4]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[Windows 2008]]></category>
		<category><![CDATA[crash]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[issue]]></category>
		<category><![CDATA[Java]]></category>
		<category><![CDATA[Visual Studio 2008]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=1158</guid>
		<description><![CDATA[This issue appear on my Presentation Server 4 HR5, 32bit only, x64 servers (Windows 2003 &#38; 2008) were fine after deploying Citrix Edgesight Agent for XenApp 5.2 SP1. (build 5.2.3012.0) Impacted applications : All java applications using more than 706mb of reserved memory, command line example :  c:\Progra~1\Java\jre1.5.0_07\bin\javaw -Xms8m -Xmx1024m -Dcai.starter.jvm.options=&#8221;-Xms8m -Xmx1024m&#8221; -classpath d:\xxxxxxxxxxxxx Visual [...]]]></description>
			<content:encoded><![CDATA[<p>This issue appear on my Presentation Server 4 HR5, 32bit only, x64 servers (Windows 2003 &amp; 2008) were fine after deploying Citrix Edgesight Agent for XenApp 5.2 SP1. (build 5.2.3012.0)</p>
<p><strong><span style="text-decoration: underline;">Impacted applications :</span></strong></p>
<p>All java applications using more than 706mb of reserved memory, command line example :</p>
<blockquote><p> c:\Progra~1\Java\jre1.5.0_07\bin\javaw -Xms8m <strong>-Xmx1024m</strong> -Dcai.starter.jvm.options=&#8221;-Xms8m -Xmx1024m&#8221; -classpath d:\xxxxxxxxxxxxx</p></blockquote>
<p>Visual Studio 2008 Pro SP1 x64 crashes when Citrix Edgesight 5.2SP1 is installed, process CL.exe.</p>
<p><span style="text-decoration: underline;"><strong>Reminder :</strong></span></p>
<p>-Xms<em>n </em><br />
Specify the initial size, in bytes, of the memory allocation pool. This value must be a multiple of 1024 greater than 1MB. Append the letter k or K to indicate kilobytes, or m or M to indicate megabytes. The default value is 2MB.      </p>
<p>-Xmx<em>n</em><br />
Specify the maximum size, in bytes, of the memory allocation pool. This value must a multiple of 1024 greater than 2MB. Append the letter k or K to indicate kilobytes, or m or M to indicate megabytes. The default value is 64MB. </p>
<p>Affected system : Microsoft Windows 2003 R2 Sp2 x32 with Citrix Presentation Server 4 HR5<span id="more-1158"></span></p>
<p><strong><span style="text-decoration: underline;">Error message :</span></strong></p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/03/snap00502.png" class="thickbox no_icon" rel="gallery-1158" title="snap00502"><img class="alignleft size-full wp-image-1157" title="snap00502" src="http://www.archy.net/wp-content/uploads/2010/03/snap00502.png" alt="" /></a></p>
<p>Or</p>
<div id="wpshdo_2" class="wp-synhighlighter-outer"><div id="wpshdt_2" class="wp-synhighlighter-expanded"><table border="0" width="100%"><tr><td align="left" width="80%"><a name="#codesyntax_2"></a><a id="wpshat_2" class="wp-synhighlighter-title" href="#codesyntax_2"  onClick="javascript:wpsh_toggleBlock(2)" title="Click to show/hide code block">Code block</a></td><td align="right"><a  href="#codesyntax_2" onclick="javascript:wpsh_code(2)" title="Show code only"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/code.png" /></a>&nbsp;<a  href="#codesyntax_2" onclick="javascript:wpsh_print(2)" title="Print code"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/printer.png" /></a>&nbsp;<a  href="http://www.archy.net/wp-content/plugins/wp-synhighlight/About.html" target="_blank" title="Show plugin information"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/info.gif" /></a>&nbsp;</td></tr></table></div><div id="wpshdi_2" class="wp-synhighlighter-inner" style="display: block;"><pre class="dos" style="font-family:monospace;">C:\Program Files\Java\jre1.5.0_07\bin&gt;java.exe -Xmx1024M -version
Error occurred during initialization of VM
Could <a  href="http://www.ss64.com/nt/not.html"><span class="kw2">not</span></a> reserve enough space <a  href="http://www.ss64.com/nt/for.html"><span class="kw1">for</span></a> object heap
Could <a  href="http://www.ss64.com/nt/not.html"><span class="kw2">not</span></a> create the Java virtual machine.</pre></div></div>
<p>Even if the Presentation Server all have 4Gb of ram,  and freshly rebooted (567mb memory occupation) the java application doesn&#8217;t want to start. I first uninstall Citrix Edgesight, and checked everything was fine, it was fine with prior Edgesight for XenApp&#8217;s version.</p>
<p>Someone had the same issue, only one person posted this issue with a java application on Citrix&#8217;s forums : <a  href="http://forums.citrix.com/thread.jspa?threadID=261266&#038;tstart=0" target="_blank">http://forums.citrix.com/thread.jspa?threadID=261266&amp;tstart=0</a> </p>
<p>About the Visual Studio 2008 SP1 x64 the process CL.exe seems the one to exclude to make it work.</p>
<p><span style="text-decoration: underline;"><strong>Workaround :</strong></span></p>
<p>To avoid EdgeSight for XenApp agent &#8220;blocking&#8221; a process, you need to hade the executable program to the following registry key :</p>
<div id="wpshdo_3" class="wp-synhighlighter-outer"><div id="wpshdt_3" class="wp-synhighlighter-expanded"><table border="0" width="100%"><tr><td align="left" width="80%"><a name="#codesyntax_3"></a><a id="wpshat_3" class="wp-synhighlighter-title" href="#codesyntax_3"  onClick="javascript:wpsh_toggleBlock(3)" title="Click to show/hide code block">Code block</a></td><td align="right"><a  href="#codesyntax_3" onclick="javascript:wpsh_code(3)" title="Show code only"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/code.png" /></a>&nbsp;<a  href="#codesyntax_3" onclick="javascript:wpsh_print(3)" title="Print code"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/printer.png" /></a>&nbsp;<a  href="http://www.archy.net/wp-content/plugins/wp-synhighlight/About.html" target="_blank" title="Show plugin information"><img border="0" style="border: 0 none" src="http://www.archy.net/wp-content/plugins/wp-synhighlight/themes/default/images/info.gif" /></a>&nbsp;</td></tr></table></div><div id="wpshdi_3" class="wp-synhighlighter-inner" style="display: block;"><pre class="reg" style="font-family:monospace;"><span class="kw3">HKLM</span>\SYSTEM\CurrentControlSet\Services\rskcore 
&nbsp;
Key : UviProcessExcludes
&nbsp;
Value : &quot;rotatelogs.exe<span class="co1">;java.exe;javaw.exe;cl.exe&quot; (for my case)</span></pre></div></div>
<p>You need to keep in mind, adding file to this registry key excluding them from statistics (information to confirm)</p>
<p>Update 30 march 2010 : There is no fix yet for this issue, Edgesight for XenApp 5.3 next version should include the fix, but not before Q2 2010&#8230;</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2009/10/16/citrix-edgesight-xenapp-agent-5-x-doesnt-start/" rel="bookmark" class="crp_title">Citrix Edgesight XenApp Agent 5.x doesn&#8217;t start</a></li><li><a  href="http://www.archy.net/2009/05/14/vmware-workstation-nat-problem-on-windows-7-rc-build-7100/" rel="bookmark" class="crp_title">Vmware Workstation NAT problem on Windows 7 RC Build 7100</a></li><li><a  href="http://www.archy.net/2010/01/14/how-to-debug-java-website-publish-application/" rel="bookmark" class="crp_title">How to debug Java website publish application</a></li><li><a  href="http://www.archy.net/2008/11/23/citrix-edgesight-5-quick-installation-windows-2003/" rel="bookmark" class="crp_title">Citrix Edgesight 5 quick installation Windows 2003</a></li><li><a  href="http://www.archy.net/2009/10/01/ctxhide-look-and-feel-has-stopped-working/" rel="bookmark" class="crp_title">Ctxhide Look and Feel has stopped working</a></li></ul></div><span class="sfforumlink"><a  href="http://www.archy.net/forum/main-discussions/citrix-edgesight-5-2-sp1-could-not-create-the-java-virtual-machine/"><hr />
<img src="http://www.archy.net/wp-content/plugins/simple-forum/styles/icons/default/bloglink.png" alt="" /> Join the forum discussion on this post</p>
</a></span>]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Citrix EdgeSight 5.3</title>
		<link>http://www.archy.net/2010/03/18/citrix-edgesight-5-3/</link>
		<comments>http://www.archy.net/2010/03/18/citrix-edgesight-5-3/#comments</comments>
		<pubDate>Thu, 18 Mar 2010 22:34:45 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[EdgeSight]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[XenApp 5]]></category>
		<category><![CDATA[XenApp 6]]></category>
		<category><![CDATA[Citrix Edgesight]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[VDI]]></category>
		<category><![CDATA[XenDesktop]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=1144</guid>
		<description><![CDATA[With this new version, Citrix give support to XenApp 6 and Microsoft Windows 2008 R2. Beware, the new Edgesight XenApp Client 5.3 is only made for Windows 2008 R2 and XenApp 6. For prior OS and XenApp version you must use the 5.2.1 version. There are a bunch of new reports available now, since Resource [...]]]></description>
			<content:encoded><![CDATA[<p>With this new version, Citrix give support to XenApp 6 and Microsoft Windows 2008 R2. Beware, the new Edgesight XenApp Client 5.3 is only made for Windows 2008 R2 and XenApp 6. For prior OS and XenApp version you must use the 5.2.1 version. There are a bunch of new reports available now, since Resource Manager is dead, Citrix needs to implement everything what we were use to find in RM. This is a small step but nothing big except for the licensing part, a brand new section is dedicated for licenses reporting.</p>
<p>What&#8217;s new ?</p>
<ul>
<li>Monitoring of Citrix License Servers and reporting on license usage by product group or individual products. The license servers to be monitored are specified at Configure &gt; License Monitor Configuration &gt; License Servers. License usage reports are available on the Track Usage tab.<span id="more-1144"></span></li>
<li>Monitoring of Published Applications and reporting on application launches and unique users. Published application reports are available on the Track Usage tab and the Browse tab.</li>
<li>Monitoring of session duration by farm or user group. Session duration reports are available on the Track Usage tab and the Browse tab.</li>
<li>EdgeSight Agent support for XenApp 6</li>
</ul>
<p>Warning : if you have a SQL 2000 database, you need to upgrade to SQL 2005 or SQL 2008 !</p>
<p>So here are some screen shot about the new tab with the two licenses nodes :</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/03/snap00496.png" class="thickbox no_icon" rel="gallery-1144" title="snap00496"><img class="alignleft size-thumbnail wp-image-1150" title="snap00496" src="http://www.archy.net/wp-content/uploads/2010/03/snap00496-150x150.png" alt="" width="150" height="150" /></a></p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/03/snap00497.png" class="thickbox no_icon" rel="gallery-1144" title="snap00497"><img class="alignleft size-thumbnail wp-image-1151" title="snap00497" src="http://www.archy.net/wp-content/uploads/2010/03/snap00497-150x150.png" alt="" width="150" height="150" /></a></p>
<p><a  href="http://www.archy.net/wp-content/uploads/2010/03/snap00498.png" class="thickbox no_icon" rel="gallery-1144" title="snap00498"><img class="alignleft size-thumbnail wp-image-1152" title="snap00498" src="http://www.archy.net/wp-content/uploads/2010/03/snap00498-150x150.png" alt="" width="150" height="150" /></a></p>
<p>It looks very nice, but you cannot subscribe these license reports to generate an automatic email (yet)&#8230;</p>
<p>There still an annoying bug with the filter option on many pop-up pages&#8230; The problem is, if you don&#8217;t know there is a filter button outside the actual windows you can reach while playing with tab key, you cannot apply your filter&#8230; It has always been here in Edgesight 5.x versions&#8230; (I will post more detail about that tomorrow)</p>
<p>Next blog about Edgesight will be all architecture I&#8217;ve deployed for different customers</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2010/04/28/citrix-edgesight-architecture-scenario-part-12/" rel="bookmark" class="crp_title">Citrix Edgesight architecture scenario &#8211; part 1/2</a></li><li><a  href="http://www.archy.net/2010/05/23/citrix-edgesight-architecture-scenario-%e2%80%93-part-22/" rel="bookmark" class="crp_title">Citrix Edgesight architecture scenario – part 2/2</a></li><li><a  href="http://www.archy.net/2010/01/14/how-to-debug-java-website-publish-application/" rel="bookmark" class="crp_title">How to debug Java website publish application</a></li><li><a  href="http://www.archy.net/2010/04/01/citrix-xenserver-5-6-beta-project-midnight-ride/" rel="bookmark" class="crp_title">Citrix XenServer 5.6 Beta Project Midnight Ride</a></li><li><a  href="http://www.archy.net/2010/04/01/citrix-web-interface-5-3/" rel="bookmark" class="crp_title">Citrix Web Interface 5.3</a></li></ul></div><span class="sfforumlink"><a  href="http://www.archy.net/forum/main-discussions/citrix-edgesight-5-3/"><hr />
<img src="http://www.archy.net/wp-content/plugins/simple-forum/styles/icons/default/bloglink.png" alt="" /> Join the forum discussion on this post</p>
</a></span>]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Citrix Edgesight XenApp Agent 5.x doesn&#8217;t start</title>
		<link>http://www.archy.net/2009/10/16/citrix-edgesight-xenapp-agent-5-x-doesnt-start/</link>
		<comments>http://www.archy.net/2009/10/16/citrix-edgesight-xenapp-agent-5-x-doesnt-start/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 08:21:07 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[Edgesight 5]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[XenApp 5]]></category>
		<category><![CDATA[4313]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[Service doesn't start]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=582</guid>
		<description><![CDATA[I have a new issue&#8230; I am updating all Edgesight XenApp agents to 5.2 and I have problem on only some servers. These servers have remapped drivers ( m: &#38; n: ) and run Windows 2003 R2 Sp2. The installation is successful without any error but after a reboot the service doesn&#8217;t want to start [...]]]></description>
			<content:encoded><![CDATA[<p>I have a new issue&#8230; I am updating all Edgesight XenApp agents to 5.2 and I have problem on only some servers. These servers have remapped drivers ( m: &amp; n: ) and run Windows 2003 R2 Sp2. The installation is successful without any error but after a reboot the service doesn&#8217;t want to start with the message : &#8220;The Citrix System Monitoring Agent service on Local Computer started and the stopped&#8230;&#8221;</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2009/10/snap00067.jpg" class="thickbox no_icon" rel="gallery-582" title="snap00067"><img class="alignnone size-full wp-image-583" title="snap00067" src="http://www.archy.net/wp-content/uploads/2009/10/snap00067.jpg" alt="snap00067" /></a></p>
<p>In Event Logs</p>
<p>Type: Error<br />
Event Source: Citrix System Monitoring Agent<br />
Event Category: None<br />
Event ID: 34<br />
Date: 16/10/2009<br />
Time: 09:49:32<br />
User: AUTORITE NT\SYSTEM<br />
Computer: EMCXPA000<br />
Description:<br />
The Citrix System Monitoring Agent was unable to startup. Please consult the Sys_event_txt.txt agent log in your data directory for details.</p>
<p>Click on read more to continue</p>
<p><span id="more-582"></span></p>
<p><strong><span style="text-decoration: underline;">Then :</span></strong><br />
Event Type: Error<br />
Event Source: Citrix System Monitoring Agent<br />
Event Category: None<br />
Event ID: 22<br />
Date: 16/10/2009<br />
Time: 09:49:37<br />
User: AUTORITE NT\SYSTEM<br />
Computer: EMCXPA000<br />
Description:<br />
The Citrix System Monitoring Agent has attempted to recover from a database error but was unable to do so.</p>
<p>The when I go to check the Sys_event_txt.txt log file :</p>
<blockquote><p>2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ServiceÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  &#8212;&#8211; Starting Agent on EMCXPA000 version 5.2.2183.0 &#8212;&#8211;<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ServiceÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Current service state is &#8216;START_PENDING&#8217;<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CollectorÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Starting&#8230;<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CollectorÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Database connection is local.<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  RSIÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  RsiProduct (Core): successfully opened rsi file: M:\Program Files\Citrix\System Monitoring\Agent\Core\Core.rsi<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  RSIÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  RsiProductDatabase (Core): State=UNKNOWN Unable to open database. Error querying database service: 20 | I/O error for file &#8220;aliases.conf&#8221; | Error while trying to open file | The data is invalid.<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CollectorÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Failed (4313) to initialize product: M:\Program Files\Citrix\System Monitoring\Agent\Core\Core.rsi<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CollectorÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Error initializing MPACollector. hr: 0&#215;80004005<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CollectorÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â  &#8212;&#8211; Core Collector Failed to Start &#8212;&#8211;<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  ~~~~~ Started Citrix System Monitoring Update and Maintenance &#8216;/s /t /v /md&#8217; ~~~~~<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ServiceÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Unable to initialize collector<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  Shutting down the Citrix System Monitoring Agent<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ServiceÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Shutting down collector&#8230;<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  Failed to shutdown service rscorsvc.Â  Error=1052<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ServiceÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Current service state is &#8216;STOPPED&#8217;<br />
2009-10-16 09:49:32 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  Service state for rscorsvc is &#8216;START_PENDING&#8217;<br />
22009-10-16 09:50:08 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  Error querying database service: 21 | I/O error for file &#8220;RSDatr.fdb&#8221; | Error while trying to write to file | The operation completed successfully.<br />
2009-10-16 09:50:09 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  Error querying database service: 23 | I/O error for file &#8220;RSDatr.fdb&#8221; | Error while trying to delete file | The operation completed successfully.<br />
2009-10-16 09:50:09 CoreÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  CSM UpdateÂ Â Â Â Â Â Â Â Â Â Â Â Â Â  ~~~~~ Completed Citrix System Monitoring Update and Maintenance ~~~~~</p></blockquote>
<p>The file RSDatr.fdb isn&#8217;t created and Firebird Service is running. I don&#8217;t have this issue on servers without remapped drives&#8230;<br />
As usual I started a thread on Citrix&#8217;s forum : <a  href="http://forums.citrix.com/thread.jspa?threadID=253736&#038;tstart=0" target="_blank">http://forums.citrix.com/thread.jspa?threadID=253736&amp;tstart=0</a></p>
<p>19 October 2009 &#8211; A quick update :</p>
<p>Installing Edgesight agent berfore deploying any application works, but it doesn&#8217;t work after full deployment. I&#8217;m looking for the component which bring this issue.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2009/06/24/error-the-metaframe-servers-reported-that-the-alternate-address-cannot-be-found/" rel="bookmark" class="crp_title">ERROR: The MetaFrame servers reported that the alternate address cannot be found.</a></li><li><a  href="http://www.archy.net/2010/03/23/citrix-edgesight-5-2-1-could-not-create-the-java-virtual-machine/" rel="bookmark" class="crp_title">Citrix Edgesight 5.2 SP1 : Could not create the Java Virtual Machine.</a></li><li><a  href="http://www.archy.net/2009/10/01/ctxhide-look-and-feel-has-stopped-working/" rel="bookmark" class="crp_title">Ctxhide Look and Feel has stopped working</a></li><li><a  href="http://www.archy.net/2008/11/29/error-during-citrix-edgesight-501-setup/" rel="bookmark" class="crp_title">Error during Citrix Edgesight 5.01 setup</a></li><li><a  href="http://www.archy.net/2009/11/10/apple-snow-leopard-update-10-6-2-released/" rel="bookmark" class="crp_title">Apple Snow Leopard update 10.6.2 released</a></li></ul></div>]]></content:encoded>
			<wfw:commentRss>http://www.archy.net/2009/10/16/citrix-edgesight-xenapp-agent-5-x-doesnt-start/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Ctxhide Look and Feel has stopped working</title>
		<link>http://www.archy.net/2009/10/01/ctxhide-look-and-feel-has-stopped-working/</link>
		<comments>http://www.archy.net/2009/10/01/ctxhide-look-and-feel-has-stopped-working/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 06:33:43 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Windows 2008]]></category>
		<category><![CDATA[XenApp 5]]></category>
		<category><![CDATA[CtxHide.exe]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[MUI]]></category>
		<category><![CDATA[x64]]></category>
		<category><![CDATA[XenApp]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=566</guid>
		<description><![CDATA[Reference problem post : http://forums.citrix.com/thread.jspa?messageID=1409280 Here is my environment : Windows 2008 SP2 with MUI pack installed and Citrix XenApp 5 with latest hotfixes and Citrix Edgesight XenApp Agent 5.1 . I get this error when I open a console on the XenApp servers and it seems to popup in some user&#8217;s session&#8230; Click on [...]]]></description>
			<content:encoded><![CDATA[<p>Reference problem post : <a  href="http://forums.citrix.com/thread.jspa?messageID=1409280" target="_blank">http://forums.citrix.com/thread.jspa?messageID=1409280</a></p>
<p>Here is my environment : Windows 2008 SP2 with MUI pack installed and Citrix XenApp 5 with latest hotfixes and Citrix Edgesight XenApp Agent 5.1 . I get this error when I open a console on the XenApp servers and it seems to popup in some user&#8217;s session&#8230;</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2009/10/snap00048.jpg" class="thickbox no_icon" rel="gallery-566" title="snap00048"><img class="alignnone size-full wp-image-573" title="snap00048" src="http://www.archy.net/wp-content/uploads/2009/10/snap00048.jpg" alt="snap00048" /></a></p>
<p>Click on read more to continue&#8230;</p>
<p><span id="more-566"></span></p>
<blockquote>
<div><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><strong>Problem signature:</strong></span></span></span></span><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><strong> </strong></span></span></span></span><span style="color: #000080; font-size: xx-small;">Â </span></span></div>
<div><span style="font-size: xx-small;">Problem Event Name: BEX<br />
Application Name: CtxHide.exe<br />
Application Version: 5.0.0.5357<br />
Application Timestamp: 48a7429b<br />
Fault Module Name: apphelp.dll<br />
Fault Module Version: 6.0.6002.18005<br />
Fault Module Timestamp: 49e036f3<br />
Exception Offset: 000012a5<br />
Exception Code: c0000005<br />
Exception Data: 00000008<br />
OS Version: 6.0.6002.2.2.0.16.7<br />
Locale ID: 1036<br />
Additional Information 1: fd00<br />
Additional Information 2: ea6f5fe8924aaa756324d57f87834160<br />
Additional Information 3: fd00<br />
Additional Information 4: ea6f5fe8924aaa756324d57f87834160</span></div>
<div><span style="font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><span style="color: #000080; font-size: xx-small;"><strong>Read our privacy statement:<br />
</strong></span></span><span style="text-decoration: underline;"><a  href="http://go.microsoft.com/fwlink/?linkid=50163&#038;clcid=0x0409" target="_blank">http://go.microsoft.com/fwlink/?linkid=50163&amp;clcid=0&#215;0409</a></span></span></div>
</blockquote>
<p>And in the system&#8217;s event log :</p>
<p><a  href="http://www.archy.net/wp-content/uploads/2009/10/snap00049.jpg" class="thickbox no_icon" rel="gallery-566" title="snap00049"><img class="alignnone size-full wp-image-572" title="snap00049" src="http://www.archy.net/wp-content/uploads/2009/10/snap00049.jpg" alt="snap00049" /></a></p>
<blockquote><p>Log Name:Â Â Â Â Â  Application<br />
Source:Â Â Â Â Â Â Â  Application Error<br />
Date:Â Â Â Â Â Â Â Â Â  29/09/2009 14:40:59<br />
Event ID:Â Â Â Â Â  1000<br />
Task Category: (100)<br />
Level:Â Â Â Â Â Â Â Â  Error<br />
Keywords:Â Â Â Â Â  Classic<br />
User:Â Â Â Â Â Â Â Â Â  N/A<br />
Computer:Â Â Â Â Â  EMCXPA1031.emea.cib<br />
Description:<br />
Faulting application CtxHide.exe, version 5.0.0.5357, time stamp 0x48a7429b, faulting module apphelp.dll, version 6.0.6002.18005, time stamp 0x49e036f3, exception code 0xc0000005, fault offset 0x000012a5, process id 0x18a0, application start time 0x01ca410218e4f98f.<br />
Event Xml:<br />
&lt;Event xmlns=&#8221;<a  href="http://schemas.microsoft.com/win/2004/08/events/event" target="_blank">http://schemas.microsoft.com/win/2004/08/events/event</a>&#8220;&gt;<br />
&lt;System&gt;<br />
&lt;Provider Name=&#8221;Application Error&#8221; /&gt;<br />
&lt;EventID Qualifiers=&#8221;0&#8243;&gt;1000&lt;/EventID&gt;<br />
&lt;Level&gt;2&lt;/Level&gt;<br />
&lt;Task&gt;100&lt;/Task&gt;<br />
&lt;Keywords&gt;0&#215;80000000000000&lt;/Keywords&gt;<br />
&lt;TimeCreated SystemTime=&#8221;2009-09-29T12:40:59.000Z&#8221; /&gt;<br />
&lt;EventRecordID&gt;3694&lt;/EventRecordID&gt;<br />
&lt;Channel&gt;Application&lt;/Channel&gt;<br />
&lt;Computer&gt;EMCXPA1031.emea.cib&lt;/Computer&gt;<br />
&lt;Security /&gt;<br />
&lt;/System&gt;<br />
&lt;EventData&gt;<br />
&lt;Data&gt;CtxHide.exe&lt;/Data&gt;<br />
&lt;Data&gt;5.0.0.5357&lt;/Data&gt;<br />
&lt;Data&gt;48a7429b&lt;/Data&gt;<br />
&lt;Data&gt;apphelp.dll&lt;/Data&gt;<br />
&lt;Data&gt;6.0.6002.18005&lt;/Data&gt;<br />
&lt;Data&gt;49e036f3&lt;/Data&gt;<br />
&lt;Data&gt;c0000005&lt;/Data&gt;<br />
&lt;Data&gt;000012a5&lt;/Data&gt;<br />
&lt;Data&gt;18a0&lt;/Data&gt;<br />
&lt;Data&gt;01ca410218e4f98f&lt;/Data&gt;<br />
&lt;/EventData&gt;<br />
&lt;/Event&gt;</p></blockquote>
<p>I found some guys who have exactly the same issue and it seems MUI related, the thread on the Citrix&#8217;s forum is here : <a  href="http://forums.citrix.com/thread.jspa?messageID=1409280" target="_blank">http://forums.citrix.com/thread.jspa?messageID=1409280</a> .</p>
<p>Update 01 October 2009 10:00am :</p>
<p>I got a dump of this crash :</p>
<blockquote>
<pre><span style="font-size: xx-small;">*******************************************************************************
*Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  *
*Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  Exception AnalysisÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  *
*Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  *
*******************************************************************************</span></pre>
<pre><span style="font-size: xx-small;">Unable to load image c:\Program Files (x86)\Citrix\System32\ctxhide.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ctxhide.exe
Unable to load image C:\Windows\System32\csma_ldr32.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for csma_ldr32.dll
*** ERROR: Module load completed but symbols could not be loaded for csma_ldr32.dll
*************************************************************************
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  Your debugger is not using the correct symbolsÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  In order for this command to work properly, your symbol pathÂ Â  ***
***Â Â Â  must point to .pdb files that have full type information.Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  Certain .pdb files (such as the public OS symbols) do notÂ Â Â Â Â  ***
***Â Â Â  contain the required information.Â  Contact the group thatÂ Â Â Â Â  ***
***Â Â Â  provided you with these symbols if you need this command toÂ Â Â  ***
***Â Â Â  work.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  Type referenced: kernel32!pNlsUserInfoÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
*************************************************************************
*************************************************************************
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  Your debugger is not using the correct symbolsÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  In order for this command to work properly, your symbol pathÂ Â  ***
***Â Â Â  must point to .pdb files that have full type information.Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  Certain .pdb files (such as the public OS symbols) do notÂ Â Â Â Â  ***
***Â Â Â  contain the required information.Â  Contact the group thatÂ Â Â Â Â  ***
***Â Â Â  provided you with these symbols if you need this command toÂ Â Â  ***
***Â Â Â  work.Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â  Type referenced: kernel32!pNlsUserInfoÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
***Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â  ***
*************************************************************************</span></pre>
<pre><span style="font-size: xx-small;">FAULTING_IP:
apphelp!__security_check_cookie+0
732012a5 3b0d00802273Â Â Â  cmpÂ Â Â Â  ecx,dword ptr [apphelp!__security_cookie (73228000)]</span></pre>
<pre><span style="font-size: xx-small;">EXCEPTION_RECORD:Â  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 732012a5 (apphelp!__security_check_cookie)
Â Â  ExceptionCode: c0000005 (Access violation)
Â  ExceptionFlags: 00000000
NumberParameters: 2
Â Â  Parameter[0]: 00000008
Â Â  Parameter[1]: 732012a5
Attempt to execute non-executable address 732012a5</span></pre>
<pre><span style="font-size: xx-small;">PROCESS_NAME:Â  ctxhide.exe</span></pre>
<pre><span style="font-size: xx-small;">ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".</span></pre>
<pre><span style="font-size: xx-small;">EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".</span></pre>
<pre><span style="font-size: xx-small;">EXCEPTION_PARAMETER1:Â  00000008</span></pre>
<pre><span style="font-size: xx-small;">EXCEPTION_PARAMETER2:Â  732012a5</span></pre>
<pre><span style="font-size: xx-small;">WRITE_ADDRESS:Â  732012a5</span></pre>
<pre><span style="font-size: xx-small;">FOLLOWUP_IP:
apphelp!__security_check_cookie+0
732012a5 3b0d00802273Â Â Â  cmpÂ Â Â Â  ecx,dword ptr [apphelp!__security_cookie (73228000)]</span></pre>
<pre><span style="font-size: xx-small;">AUTOBUG_USER_LCID_STR:Â  ENU</span></pre>
<pre><span style="font-size: xx-small;">AUTOBUG_OS_SKU:Â  7</span></pre>
<pre><span style="font-size: xx-small;">NTGLOBALFLAG:Â  0</span></pre>
<pre><span style="font-size: xx-small;">APPLICATION_VERIFIER_FLAGS:Â  0</span></pre>
<pre><span style="font-size: xx-small;">FAULTING_THREAD:Â  00001ab8</span></pre>
<pre><span style="font-size: xx-small;">BUGCHECK_STR:Â  APPLICATION_FAULT_SOFTWARE_NX_FAULT_FALSE_POSITIVE_SOFTWARE_NX_FAULT</span></pre>
<pre><span style="font-size: xx-small;">PRIMARY_PROBLEM_CLASS:Â  SOFTWARE_NX_FAULT_FALSE_POSITIVE</span></pre>
<pre><span style="font-size: xx-small;">DEFAULT_BUCKET_ID:Â  SOFTWARE_NX_FAULT_FALSE_POSITIVE</span></pre>
<pre><span style="font-size: xx-small;">LAST_CONTROL_TRANSFER:Â  from 732092d1 to 732012a5</span></pre>
<pre><span style="font-size: xx-small;">STACK_TEXT:
0027ee8c 732092d1 00000000 00000000 00001521 apphelp!__security_check_cookie
0027f0fc 73209571 000001a8 00000000 00000000 apphelp!InternalCheckRunApp+0x5a3
0027f158 76a6bad7 000001a8 00000000 00000000 apphelp!ApphelpCheckRunAppEx+0x91
0027f1c0 769f69e8 00000000 000001a8 00342ee0 kernel32!BasepSkipSetupShims+0x1db
0027f20c 769f698e 00000000 000001a8 00342ee0 kernel32!BaseCheckRunApp+0x46
0027f250 769f690a 00000000 000001a8 00342ee0 kernel32!BasepCheckBadapp+0x6e
0027f29c 76a0d7fc 00000000 00000000 00000000 kernel32!BasepQueryAppCompat+0x60
0027f8dc 769e0c3b 00000000 00000000 002b128a kernel32!CreateProcessInternalW+0x1346
0027f914 664a16cc 00000000 002b128a 00000000 kernel32!CreateProcessW+0x2c
0027f9c0 664a188b 664a0000 00000000 002b2974 ctxhide!WinMain+0x1fc
0027fa50 76a5eccb 7efde000 0027fa9c 775fd24d ctxhide!NtCurrentTeb+0x192
0027fa5c 775fd24d 7efde000 6286a6a9 00000000 kernel32!BaseThreadInitThunk+0xe
0027fa9c 775fd45f 664a1a68 7efde000 ffffffff ntdll!__RtlUserThreadStart+0x23
0027fab4 00000000 664a1a68 7efde000 00000000 ntdll!_RtlUserThreadStart+0x1b</span></pre>
<pre><span style="font-size: xx-small;">STACK_COMMAND:Â  ~0s; .ecxr ; kb</span></pre>
<pre><span style="font-size: xx-small;">SYMBOL_STACK_INDEX:Â  0</span></pre>
<pre><span style="font-size: xx-small;">SYMBOL_NAME:Â  apphelp!__security_check_cookie+0</span></pre>
<pre><span style="font-size: xx-small;">FOLLOWUP_NAME:Â  MachineOwner</span></pre>
<pre><span style="font-size: xx-small;">MODULE_NAME: apphelp</span></pre>
<pre><span style="font-size: xx-small;">IMAGE_NAME:Â  apphelp.dll</span></pre>
<pre><span style="font-size: xx-small;">DEBUG_FLR_IMAGE_TIMESTAMP:Â  49e036f3</span></pre>
<pre><span style="font-size: xx-small;">FAILURE_BUCKET_ID:Â  SOFTWARE_NX_FAULT_FALSE_POSITIVE_c0000005_apphelp.dll!__security_check_cookie</span></pre>
<pre><span style="font-size: xx-small;">BUCKET_ID:Â  APPLICATION_FAULT_SOFTWARE_NX_FAULT_FALSE_POSITIVE_SOFTWARE_NX_FAULT_apphelp!__security_check_cookie+0</span></pre>
<pre><span style="font-size: xx-small;">WATSON_STAGEONE_URL:Â  <a  href="http://watson.microsoft.com/StageOne/ctxhide_exe/5_0_0_5357/48a7429b/apphelp_dll/6_0_6002_18005/49e036f3/c0000005/000012a5.htm?Retriage=1">http://watson.microsoft.com/StageOne/ctxhide_exe/5_0_0_5357/48a7429b/apphelp_dll/6_0_6002_18005/49e036f3/c0000005/000012a5.htm?Retriage=1</a></span></pre>
<pre><span style="font-size: xx-small;">Followup: MachineOwner
---------</span></pre>
<pre><span style="font-size: xx-small;">0:000&gt; lmvm apphelp
startÂ Â Â  endÂ Â Â Â Â Â Â  module name
73200000 7322c000Â Â  apphelpÂ Â Â  (pdb symbols)Â Â Â Â Â Â Â Â Â  C:\Program Files\Debugging Tools for Windows (x86)\sym\apphelp.pdb\106D8ED641E04B8680350C1D3E541ADF2\apphelp.pdb
Â Â Â  Loaded symbol image file: apphelp.dll
Â Â Â  Mapped memory image file: C:\Program Files\Debugging Tools for Windows (x86)\sym\apphelp.dll\49E036F32c000\apphelp.dll
Â Â Â  Image path: C:\Windows\System32\apphelp.dll
Â Â Â  Image name: apphelp.dll
Â Â Â  Timestamp:Â Â Â Â Â Â Â  Sat Apr 11 08:21:39 2009 (49E036F3)
Â Â Â  CheckSum:Â Â Â Â Â Â Â Â  0002C264
Â Â Â  ImageSize:Â Â Â Â Â Â Â  0002C000
Â Â Â  File version:Â Â Â Â  6.0.6002.18005
Â Â Â  Product version:Â  6.0.6002.18005
Â Â Â  File flags:Â Â Â Â Â Â  0 (Mask 3F)
Â Â Â  File OS:Â Â Â Â Â Â Â Â Â  40004 NT Win32
Â Â Â  File type:Â Â Â Â Â Â Â  2.0 Dll
Â Â Â  File date:Â Â Â Â Â Â Â  00000000.00000000
Â Â Â  Translations:Â Â Â Â  0409.04b0
Â Â Â  CompanyName:Â Â Â Â Â  Microsoft Corporation
Â Â Â  ProductName:Â Â Â Â Â  MicrosoftÂ® WindowsÂ® Operating System
Â Â Â  InternalName:Â Â Â Â  Apphelp
Â Â Â  OriginalFilename: Apphelp
Â Â Â  ProductVersion:Â Â  6.0.6002.18005
Â Â Â  FileVersion:Â Â Â Â Â  6.0.6002.18005 (lh_sp2rtm.090410-1830)
Â Â Â  FileDescription:Â  Application Compatibility Client Library
Â Â Â  LegalCopyright:Â Â  Â© Microsoft Corporation. All rights reserved.</span></pre>
<p>Â </p></blockquote>
<p>There is no fix until now even in limited hotfixes. Stay tune !</p>
<p>Edit 16 October 2009 : <strong>Kegan</strong> gave the tip and it seems to fix this issue. With Edgesight XenApp agent updated to 5.2 this issue disapear. I have try to open 40 or 50 session without beeing able to see this error yet. Thanks Kegan !</p>
<p>But I still don&#8217;t understand why this issue appear and why apphelp.exe is involve&#8230;</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2009/06/24/error-the-metaframe-servers-reported-that-the-alternate-address-cannot-be-found/" rel="bookmark" class="crp_title">ERROR: The MetaFrame servers reported that the alternate address cannot be found.</a></li><li><a  href="http://www.archy.net/2009/05/21/adding-local-storage-to-xenserver-55/" rel="bookmark" class="crp_title">Adding local storage to XenServer 5.5</a></li><li><a  href="http://www.archy.net/2010/03/23/citrix-edgesight-5-2-1-could-not-create-the-java-virtual-machine/" rel="bookmark" class="crp_title">Citrix Edgesight 5.2 SP1 : Could not create the Java Virtual Machine.</a></li><li><a  href="http://www.archy.net/2009/10/16/citrix-edgesight-xenapp-agent-5-x-doesnt-start/" rel="bookmark" class="crp_title">Citrix Edgesight XenApp Agent 5.x doesn&#8217;t start</a></li><li><a  href="http://www.archy.net/2009/05/14/vmware-workstation-nat-problem-on-windows-7-rc-build-7100/" rel="bookmark" class="crp_title">Vmware Workstation NAT problem on Windows 7 RC Build 7100</a></li></ul></div>]]></content:encoded>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Edgesight &#8211; Making Citrix Stats work for you</title>
		<link>http://www.archy.net/2009/07/21/edgesight-making-citrix-stats-work-for-you/</link>
		<comments>http://www.archy.net/2009/07/21/edgesight-making-citrix-stats-work-for-you/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 15:28:53 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[Edgesight 5]]></category>
		<category><![CDATA[edgesight]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=479</guid>
		<description><![CDATA[I was looking for the way to improve statistics from Edgesight database and I found this excellent website http://wagthereal.wordpress.com/Â with a guide to use reporting services and making something from it. Part 1 : Making Citrix Stats Work for You Part 1 Part 2 : Making Citrix Stats Work for You Part 2 Part 3 : [...]]]></description>
			<content:encoded><![CDATA[<p>I was looking for the way to improve statistics from Edgesight database and I found this excellent website <a  href="http://wagthereal.wordpress.com/" target="_blank">http://wagthereal.wordpress.com/</a>Â with a guide to use reporting services and making something from it. <img class="size-full wp-image-483 alignright" title="000041834_2" src="http://www.archy.net/wp-content/uploads/2009/07/000041834_2.jpg" alt="000041834_2" width="105" height="105" /></p>
<p>Part 1 : <a  href="http://wagthereal.wordpress.com/2009/03/26/making-citrix-stats-work-for-you-part-1/" target="_blank">Making Citrix Stats Work for You Part 1</a><br />
Part 2 : <a  href="http://wagthereal.wordpress.com/2009/03/26/making-citrix-stats-work-for-you-part-2/" target="_blank">Making Citrix Stats Work for You Part 2</a><br />
Part 3 : <a  href="http://wagthereal.wordpress.com/2009/03/27/making-citrix-stats-work-for-you-part-3/" target="_blank">Making Citrix Stats Work for You Part 3</a><br />
Part 4 : <a  href="http://wagthereal.wordpress.com/2009/03/31/making-citrix-stats-work-for-you-part-4/" target="_blank">Making Citrix Stats Work for You Part 4</a><br />
Part 5 : <a  href="http://wagthereal.wordpress.com/2009/04/13/making-citrix-stats-work-for-you-part-5/" target="_blank">Making Citrix Stats Work for You Part 5</a><br />
Part 6 : <a  href="http://wagthereal.wordpress.com/2009/04/21/making-citrix-stats-work-for-you-part-6/" target="_self">Making Citrix Stats Work for You Part 6</a></p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2010/05/23/citrix-edgesight-architecture-scenario-%e2%80%93-part-22/" rel="bookmark" class="crp_title">Citrix Edgesight architecture scenario – part 2/2</a></li><li><a  href="http://www.archy.net/2010/05/15/citrix-synergy-2010-in-san/" rel="bookmark" class="crp_title">Citrix Synergy 2010 in San Francisco &#8211; Over</a></li><li><a  href="http://www.archy.net/2010/01/03/exit-2009-2010-is-here/" rel="bookmark" class="crp_title">Exit 2009, 2010 is here !</a></li><li><a  href="http://www.archy.net/2010/04/10/citrix-xenapp-%e2%80%93-hiding-system-drives-part-22/" rel="bookmark" class="crp_title">Citrix XenApp – Hiding system drives part 2/2</a></li><li><a  href="http://www.archy.net/2010/04/28/citrix-edgesight-architecture-scenario-part-12/" rel="bookmark" class="crp_title">Citrix Edgesight architecture scenario &#8211; part 1/2</a></li></ul></div>]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Update Citrix Edgesight 5.01 to SP1</title>
		<link>http://www.archy.net/2008/12/08/update-citrix-edgesight-501-to-sp1/</link>
		<comments>http://www.archy.net/2008/12/08/update-citrix-edgesight-501-to-sp1/#comments</comments>
		<pubDate>Mon, 08 Dec 2008 08:08:35 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[Edgesight 5]]></category>
		<category><![CDATA[5.01 sp1]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[guru]]></category>
		<category><![CDATA[how to]]></category>
		<category><![CDATA[update]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=218</guid>
		<description><![CDATA[This video shows the way you have to follow to update your Citrix Edgesight 5.01 to 5.01 with SP1. You have to log in Windows with the database service account if possible because for a reason I haven&#8217;t understand yet, as I&#8217;m using a nlb IIS Cluster with nlb SQL Reporting Services and a SQL [...]]]></description>
			<content:encoded><![CDATA[<p>This video shows the way you have to follow to update your Citrix Edgesight 5.01 to 5.01 with SP1. You have to log in Windows with the database service account if possible because for a reason I haven&#8217;t understand yet, as I&#8217;m using a nlb IIS Cluster with nlb SQL Reporting Services and a SQL 2005 cluster database, I was not able to complete the installation of Edgesight 5.01 SP1. (Watch bellow the version you&#8217;ll get)</p>
<p style="text-align: center;"><a  href="http://www.archy.net/wp-content/uploads/2008/12/snap00223.jpg" class="thickbox no_icon" rel="gallery-218" title="snap00223"><img class="size-full wp-image-220 aligncenter" title="snap00223" src="http://www.archy.net/wp-content/uploads/2008/12/snap00223.jpg" alt="snap00223" /></a></p>
<p>Click on <strong><em>continue reading</em></strong> to watch the video :</p>
<p><span id="more-218"></span></p>
<p style="text-align: center;"><script type="text/javascript" src="http://www.archy.net/wp-content/plugins/pb-embedflash/js/swfobject.js"></script><span class="embedflash" id="swfid1343a3f75d1a30ca2a28955568e2e17a"><small>(Please open the article to see the flash file or player.)</small></span><script type="text/javascript">
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<p style="text-align: left;">Once the setup is done, as I&#8217;m in nlb mode, I have to upload new templates and reports on both machines, so I change the nlb name with the two servers name and updating everything.</p>
<p style="text-align: left;">Don&#8217;t forget to update you XenApp Edgesight Client and you Endpoint Edgesight client as well.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a  href="http://www.archy.net/2009/04/17/quick-installation-citrix-xenserver-5/" rel="bookmark" class="crp_title">Quick installation : Citrix XenServer 5</a></li><li><a  href="http://www.archy.net/2008/11/23/citrix-edgesight-5-quick-installation-windows-2003/" rel="bookmark" class="crp_title">Citrix Edgesight 5 quick installation Windows 2003</a></li><li><a  href="http://www.archy.net/2009/02/23/citrix-provisioning-server-5-basics/" rel="bookmark" class="crp_title">Citrix Provisioning Server 5 &#8211; Basics</a></li><li><a  href="http://www.archy.net/2008/11/29/error-during-citrix-edgesight-501-setup/" rel="bookmark" class="crp_title">Error during Citrix Edgesight 5.01 setup</a></li><li><a  href="http://www.archy.net/2008/11/25/citrix-active-application-monitoring-5-quick-installation/" rel="bookmark" class="crp_title">Citrix Active Application Monitoring 5 &#8211; Quick Installation</a></li></ul></div>]]></content:encoded>
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		</item>
		<item>
		<title>Error during Citrix Edgesight 5.01 setup</title>
		<link>http://www.archy.net/2008/11/29/error-during-citrix-edgesight-501-setup/</link>
		<comments>http://www.archy.net/2008/11/29/error-during-citrix-edgesight-501-setup/#comments</comments>
		<pubDate>Sat, 29 Nov 2008 09:02:17 +0000</pubDate>
		<dc:creator>Stephane THIRION</dc:creator>
				<category><![CDATA[Citrix]]></category>
		<category><![CDATA[Edgesight 5]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Windows 2003]]></category>
		<category><![CDATA[-2147217900]]></category>
		<category><![CDATA[2005]]></category>
		<category><![CDATA[2008]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[edgesight]]></category>
		<category><![CDATA[error]]></category>
		<category><![CDATA[nlb]]></category>
		<category><![CDATA[sql server]]></category>
		<category><![CDATA[vmware esx]]></category>
		<category><![CDATA[XenApp]]></category>

		<guid isPermaLink="false">http://www.archy.net/?p=115</guid>
		<description><![CDATA[During my experimental EdgeSight setup, I have to face different error, mostly because everything was not ready or not well configure on my side but it can happen. I have install two Edgesight web server (Esx nlb) and two SQL Reporting Services serverÂ (Esx nlb too) with a database store on a SQL 2005 cluster. I [...]]]></description>
			<content:encoded><![CDATA[<p><a  href="http://www.archy.net/wp-content/uploads/2008/11/snap00198.jpg"></a>During my experimental EdgeSight setup, I have to face different error, mostly because everything was not ready or not well configure on my side but it can happen.</p>
<p>I have install two Edgesight web server (Esx nlb) and two SQL Reporting Services serverÂ (Esx nlb too) with a database store on a SQL 2005 cluster.</p>
<p>I didn&#8217;t had the hand on the setup of the two nlb so things where a bit hard to understand since there is quiet a lot of issue and things to do to enable two VMWare ESX nlb communication. (I&#8217;m still working on it, any informations are welcome <img src='http://www.archy.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  )</p>
<p>I will update this post everytime I will have an error, I hope it will help some of you.</p>
<ul>
<li>Error : Setup was unable to locate the requiered SQL Server Client Tools. The SQL Server Client Tools can usually be located on the SQL Server installation disk.</li>
</ul>
<p><a href="http://www.archy.net/wp-content/uploads/2008/11/snap00180.jpg"><img class="alignnone size-full wp-image-114" title="snap00180" src="http://www.archy.net/wp-content/uploads/2008/11/snap00180.jpg" alt="snap00180" width="539" height="83" /></a></p>
<p>You just have to install client components of SQL Server 2005 (or 2008) and RTM first <img src='http://www.archy.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><span id="more-115"></span></p>
<ul>
<li>You must have database and SQL Login creation rights on the server.</li>
</ul>
<p><a  href="http://www.archy.net/wp-content/uploads/2008/11/snap00181.jpg" class="thickbox no_icon" rel="gallery-115" title="snap00181"><img class="alignnone size-full wp-image-113" title="snap00181" src="http://www.archy.net/wp-content/uploads/2008/11/snap00181.jpg" alt="snap00181" /></a></p>
<p>This message means the credentials choose to create / access database needs to have sysadmin rights on the database server, I still hevn&#8217;t understand why but still.</p>
<p>Â </p>
<ul>
<li>Error -2147217900: failed to execute SQL string, error detail: MODIFY FILE encountered operating system error 112(There is not enough space on the disk.) [...]</li>
</ul>
<p>Â <a  href="http://www.archy.net/wp-content/uploads/2008/11/snap00183.jpg" class="thickbox no_icon" rel="gallery-115" title="snap00183"><img class="alignnone size-full wp-image-119" title="snap00183" src="http://www.archy.net/wp-content/uploads/2008/11/snap00183.jpg" alt="snap00183" /></a></p>
<p>This error message happen when you don&#8217;t have enough space where you choose to record SQL data. I think that would me near the same for log space.</p>
<p>Â </p>
<ul>
<li>The report server address used to communicate with Reporting Services is invalid</li>
</ul>
<p><a  href="http://www.archy.net/wp-content/uploads/2008/11/snap00197.jpg" class="thickbox no_icon" rel="gallery-115" title="snap00197"><img class="alignnone size-full wp-image-181" title="snap00197" src="http://www.archy.net/wp-content/uploads/2008/11/snap00197.jpg" alt="snap00197" width="514" height="110" /></a></p>
<p>This message will occure when your SQL Reporting is not reachable. I had this issue until my SQL Reporting Services ESX nlb works very fine.</p>
<ul>
<li>Error publishing reports: Server was unable to process request. &#8212;&gt; Timeout expired.</li>
</ul>
<p><a  href="http://www.archy.net/wp-content/uploads/2008/11/snap00198.jpg" class="thickbox no_icon" rel="gallery-115" title="snap00198"><img class="alignnone size-full wp-image-210" title="snap00198" src="http://www.archy.net/wp-content/uploads/2008/11/snap00198.jpg" alt="snap00198" width="527" height="110" /></a></p>
<p>This is a typical message when a timeout occure when you&#8217;re uploding templates to the SQL Reporting Services.</p>
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