Microsoft Office (Exchange) 365 – RDSH Myth 20 Comments

For many years now, the everything in cloud is happening more and more, among all the services / software available as a services, most of the vendor are promising a cheaper way to manage their software and a much more simple way to manage it.. I know some of you will disagree with what I writing about and some will agree, this is a view from my experience on the field :) A couple of weeks ago I launched a small poll on Twitter asking this question : "Why Do you think companies are moving to Exchange 365 ?" Here are the results : "It's less complex" won the poll follow by "it's a fashion" and then "it's cheaper"... I tend to agree with everything here, because if you get rid of a complete Exchange infrastructure with all the people you need to architecture and manage it, it will be cheaper and less complex for sure ! But this is just a dream without complexity of companies and without user's usage of their Outlook. What I try to point here is : Moving to Exchange 365 is not as easy as it seems, some company do have a "basic" Outlook / Exchange usage and it won't bring issues but most of the companies I saw have had issue because Microsoft and Microsoft's Partner did not capture the way users were used to work with their Outlook mail software. The picture above is the "put everything into the Cloud, you will save money" ideal. This ideal is true and can be reached when you know your users work habits and already have an organised mail infrastructure. But this ideal can be easily broken If it looks easy on the paper or in a Powerpoint presentation, simple things can break this kind of project into pieces and make it fails.. How ? Here is a list (to be completed :D ) Outlook plugins Online Mode RDSH environment Bad Architecture decision / Consulting ... ... Outlook plugins is the work enemy of the Cloudification because it means in 90% of the case you'll be forced to keep Outlook mail client, it's a road block for OWA adoption... Once you're stuck with the Outlook mail client, you need to deal with the Online or Cache mode with Exchange 365... Piece of cake right ? Workstation / Laptop --> Cache mode enable, no problem ! But what about…