In Event Logs

Type: Error
Event Source: Citrix System Monitoring Agent
Event Category: None
Event ID: 34
Date: 16/10/2009
Time: 09:49:32
User: AUTORITE NT\SYSTEM
Computer: EMCXPA000
Description:
The Citrix System Monitoring Agent was unable to startup. Please consult the Sys_event_txt.txt agent log in your data directory for details.

Click on read more to continue

Then :
Event Type: Error
Event Source: Citrix System Monitoring Agent
Event Category: None
Event ID: 22
Date: 16/10/2009
Time: 09:49:37
User: AUTORITE NT\SYSTEM
Computer: EMCXPA000
Description:
The Citrix System Monitoring Agent has attempted to recover from a database error but was unable to do so.

The when I go to check the Sys_event_txt.txt log file :

2009-10-16 09:49:32 Core                     Service                  —– Starting Agent on EMCXPA000 version 5.2.2183.0 —–
2009-10-16 09:49:32 Core                     Service                  Current service state is ‘START_PENDING’
2009-10-16 09:49:32 Core                     Collector                Starting…
2009-10-16 09:49:32 Core                     Collector                Database connection is local.
2009-10-16 09:49:32 Core                     RSI                      RsiProduct (Core): successfully opened rsi file: M:\Program Files\Citrix\System Monitoring\Agent\Core\Core.rsi
2009-10-16 09:49:32 Core                     RSI                      RsiProductDatabase (Core): State=UNKNOWN Unable to open database. Error querying database service: 20 | I/O error for file “aliases.conf” | Error while trying to open file | The data is invalid.
2009-10-16 09:49:32 Core                     Collector                Failed (4313) to initialize product: M:\Program Files\Citrix\System Monitoring\Agent\Core\Core.rsi
2009-10-16 09:49:32 Core                     Collector                Error initializing MPACollector. hr: 0×80004005
2009-10-16 09:49:32 Core                     Collector                —– Core Collector Failed to Start —–
2009-10-16 09:49:32 Core                     CSM Update               ~~~~~ Started Citrix System Monitoring Update and Maintenance ‘/s /t /v /md’ ~~~~~
2009-10-16 09:49:32 Core                     Service                  Unable to initialize collector
2009-10-16 09:49:32 Core                     CSM Update               Shutting down the Citrix System Monitoring Agent
2009-10-16 09:49:32 Core                     Service                  Shutting down collector…
2009-10-16 09:49:32 Core                     CSM Update               Failed to shutdown service rscorsvc.  Error=1052
2009-10-16 09:49:32 Core                     Service                  Current service state is ‘STOPPED’
2009-10-16 09:49:32 Core                     CSM Update               Service state for rscorsvc is ‘START_PENDING’
22009-10-16 09:50:08 Core                     CSM Update               Error querying database service: 21 | I/O error for file “RSDatr.fdb” | Error while trying to write to file | The operation completed successfully.
2009-10-16 09:50:09 Core                     CSM Update               Error querying database service: 23 | I/O error for file “RSDatr.fdb” | Error while trying to delete file | The operation completed successfully.
2009-10-16 09:50:09 Core                     CSM Update               ~~~~~ Completed Citrix System Monitoring Update and Maintenance ~~~~~

The file RSDatr.fdb isn’t created and Firebird Service is running. I don’t have this issue on servers without remapped drives…
As usual I started a thread on Citrix’s forum : http://forums.citrix.com/thread.jspa?threadID=253736&tstart=0

19 October 2009 – A quick update :

Installing Edgesight agent berfore deploying any application works, but it doesn’t work after full deployment. I’m looking for the component which bring this issue.

Part 1 : Making Citrix Stats Work for You Part 1
Part 2 : Making Citrix Stats Work for You Part 2
Part 3 : Making Citrix Stats Work for You Part 3
Part 4 : Making Citrix Stats Work for You Part 4
Part 5 : Making Citrix Stats Work for You Part 5
Part 6 : Making Citrix Stats Work for You Part 6

Click on continue reading to watch the video :

(Please open the article to see the flash file or player.)

Once the setup is done, as I’m in nlb mode, I have to upload new templates and reports on both machines, so I change the nlb name with the two servers name and updating everything.

Don’t forget to update you XenApp Edgesight Client and you Endpoint Edgesight client as well.

I have install two Edgesight web server (Esx nlb) and two SQL Reporting Services server (Esx nlb too) with a database store on a SQL 2005 cluster.

I didn’t had the hand on the setup of the two nlb so things where a bit hard to understand since there is quiet a lot of issue and things to do to enable two VMWare ESX nlb communication. (I’m still working on it, any informations are welcome )

I will update this post everytime I will have an error, I hope it will help some of you.

• Error : Setup was unable to locate the requiered SQL Server Client Tools. The SQL Server Client Tools can usually be located on the SQL Server installation disk.

You just have to install client components of SQL Server 2005 (or 2008) and RTM first

• You must have database and SQL Login creation rights on the server.

This message means the credentials choose to create / access database needs to have sysadmin rights on the database server, I still hevn’t understand why but still.

 

• Error -2147217900: failed to execute SQL string, error detail: MODIFY FILE encountered operating system error 112(There is not enough space on the disk.) [...]

 

This error message happen when you don’t have enough space where you choose to record SQL data. I think that would me near the same for log space.

 

• The report server address used to communicate with Reporting Services is invalid

This message will occure when your SQL Reporting is not reachable. I had this issue until my SQL Reporting Services ESX nlb works very fine.

• Error publishing reports: Server was unable to process request. —> Timeout expired.

This is a typical message when a timeout occure when you’re uploding templates to the SQL Reporting Services.

Click on continue reading to watch this video.

(Please open the article to see the flash file or player.)

Next step will be how to use this tool.

What you need to set up before is IIS role install on the server and a SQL database. I have try with SQL Express 2005 Adv edition but it wasn’t possible to finish the installation. I’ll try to find out about this issue (-2147217900 error)

Edit 01 dec 2008:
SQL Express is not supported by Citrix but it works. EdgeSight 5.01 on a W2K8 Server with SQL2008 with Advanced Services work, you just have to give the correct ReportServer URL wich is for SQL Express: http://%servername%/ReportServer_SQLEXPRESS (Tip from Pierre)

Anyway, check this video, click on continue reading…

(Please open the article to see the flash file or player.)