This video shows the way you have to follow to update your Citrix Edgesight 5.01 to 5.01 with SP1. You have to log in Windows with the database service account if possible because for a reason I haven't understand yet, as I'm using a nlb IIS Cluster with nlb SQL Reporting Services and a SQL 2005 cluster database, I was not able to complete the installation of Edgesight 5.01 SP1. (Watch bellow the version you'll get) Click on continue reading to watch the video : [flash http://www.archy.net/wp-content/uploads/2008/12/update-citrix-edgesight-501-to-sp1.swf] Once the setup is done, as I'm in nlb mode, I have to upload new templates and reports on both machines, so I change the nlb name with the two servers name and updating everything. Don't forget to update you XenApp Edgesight Client and you Endpoint Edgesight client as well.